TravelManagers recently held an intra-state cluster business review day in Sydney, a dedicated face-to-face training session for Sydney-based personal travel managers.
Facilitated by the two NSW business partnership managers and hosted by Captain Cook Cruises’ business development manager NSW/ACT Aleksandra Markovska, 22 personal travel managers (PTMs) enjoyed a day of work sessions, shared ideas and networking on board MV Sydney 2000 as it sailed Sydney Harbour.
For personal travel manager Diane Craig, representative for North Balgowlah, the day was full of surprises.
“When the invitation came I thought I really didn’t need to go as there was nothing new, but I couldn’t have been more wrong. The presentations were so interesting and there was so much to learn that I’ve come away with shared knowledge and feel completely invigorated.”
PTMs on board MV Sydney 2000 for a business review cluster meeting
Markovska updated the personal travel managers on Captain Cook Cruises and Sealink product initiatives, then TravelManagers’ finance and commercial manager Tanyu Cilek presented a budgeting tool.
“The tool is designed to assist personal travel managers budget for their business income and expenses and also enables them to analyse year on year actuals,” said Cilek.
Personal travel manager Maria Furnari, representative for Panania, found the budgeting tool an extremely effective way to manage her business finances.
“I took heaps of notes on all the presentations, but the budgeting tool was really interesting. It has certainly given me something to think about and I just love the fact that TravelManagers is always looking at ways to assist us in our businesses.”
TravelManagers national fares and ticketing manager Jose Canas provided an update on the Round the World airfares, and the business day concluded with NSW business partnership managers Julie Anderson and David McCarthy providing an interactive workshop.
“We took the personal travel managers through a two page business plan with the aim to focus their thoughts on what they can do to grow their business in 2016,” said McCarthy.
Executive general manager Michael Gazal said the intra-state cluster meetings are a result of feedback received from PTMs.
“By individually tailoring training and business plans by state it allows for the meeting to be personal and relevant, which ensures strong attendance and high engagement. The feedback from our personal travel managers is consistently positive so we know it’s a winning formula.”
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